I had an issue with my computer so I called tech support.

Tech Support (after asking a series of basic questions): “And do you use your iCloud?”

Me: “I think so?”

Tech Support: “You’re not sure?”

Me: “Well…it’s just. What is the cloud? Like, really?”

Tech Support: “Ok I’m going to transfer you to a another department. You have an entirely different problem than the one you reported.”

Me: “Is it that I’m an idiot? Is that the entirely different problem?”

(long pause)

Teach Support: “No comment, ma’am. Please hold.”